My unit has two hoses. Can you accommodate?
Yes! The order form on the product page has the option to select a second vent hole.
What holds it in a Casement Window?
Double-sided adhesive tape or strips of Velcro. If your window ledge is too narrow, laying the tape over the top of the frame and the plexiglass panels works very well too.
Do you ship to Canada?
Yes! Depending on the service requested, you can expect to pay between $25-$55 for shipping. Keep in mind that you may still need to pay customs and duties fees upon receipt of the package.
See red banner at the very top of our site for the most current lead times.
Do you accept returns/refunds?
Custom Window Inserts have a 50% refund policy. Our rate of returns is less than 1% because we work with you to ensure we have everything right beforehand.
Have Additional Questions?
Send us an email about any additional questions that you have or custom product requests and we are happy to help!