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  • Do you service the Midea Duo?
  • When will my order ship?
  • Do you we sell vents separately
  • My AC hose has an oval adapter on the end of it
  • When will my order ship?
  • Where is my order confirmation?
  • How do I cancel or modify my order?
  • What countries do you ship to?
  • Do you offer polycarbonate instead of acrylic?
  • Do you offer different thicknesses?
  • Do you offer black or frosted acrylic?

Do you service the Midea Duo?

Yes, we've copied the exact cutout from the manufacturer so your hose will snap in perfectly. Choose the "Hose-in-Hose" option when you order.

There are several other manufacturers that use the same hose, Toshiba, Whynter and Danby to name a few. All the manufacturers use the exact same hose, so our one template works for them all. 

 

Examples of model numbers that are compatible (this is not an exhaustive list)

Midea: 

MAP12S1TBL, MP10SVWBA3RCM, MP12SVWBA3RCM, MP12SVKBA3RHM, MP12SVKBA3RCM, MP10SVWBA3RCM, MAP14AHS1TWT, MAP14HS1TWT-S, MAP14HS1TWT, MAP14S1TBL, MAP14HS1TBL, MAP12S1TGR-S

Toshiba:

RAC-PT1412HVWRU, RAC-PT1411HWRU

Danby:

DPA120B9IBDB-6, DPA100B9IWDB-6

Whynter:

ARC-1030WN, ARC-1230WN, ARC-1230WNH

When will my order ship?

See the announcement bar at the top of the website for our most up-to-date shipping times

Do you we sell vents separately

Yes, but they are for customers only. They will not work for your DIY project. 

My AC hose has an oval adapter on the end of it

You'll first need to remove it in order to put ours on. The adapters are snug, but they all twist it off. Some come off clockwise, others come off counterclockwise.

When will my order ship?

See the announcement bar at the top of the website for our most up-to-date shipping times

Where is my order confirmation?

This is automatically sent to your email address when you place an order. Check your spam/promotions folder if you didn't see it.

If you haven’t received your order confirmation within 24 hours, please get in touch at info@martinsonmanufacturing.com in case there’s a problem with your order. 

How do I cancel or modify my order?

We will begin making your order right away so please contact us immediately.

Call or text us at 480-221-9317 or Email us immediately at info@martinsonmanufacturing.com

What countries do you ship to?

We will ship to any country. Shipping is calculated at checkout.

For Canadian orders, UPS ground is $15. Expedited options are available to purchase at checkout.

Do you offer polycarbonate instead of acrylic?

Nope, acrylic is the only material we offer.

Do you offer different thicknesses?

Nope, 1/4" is the only thickness we offer. This is because out vents are only designed to work on 1/4" material.

Do you offer black or frosted acrylic?

We're sorry, but clear is the only material we offer. You can purchase vinyl wraps off Amazon and apply yourself if you really need it. See this link here: https://a.co/d/0iCvOBM